Privacy Policy

1. Commitment to Your Privacy

Vyoranta ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, store, process, and safeguard your data when you visit our website at vyoranta.in, place orders, or interact with our customer services.

2. Information We Collect

• Personal Identifiers: Name, delivery address, phone number, and email address provided during checkout or account creation.
• Transaction & Order Details: Products purchased, order amounts, shipping method, delivery PIN code, and payment method selected.
• Payment Security: All card details, UPI VPAs, and net banking transactions are processed securely via PCI-DSS Level 1 certified gateway partners (Razorpay). We never store your complete card numbers, CVVs, or bank PINs on our servers.
• Device & Analytics Data: IP address, browser type, device information, and site interaction cookies used solely to personalize recommendations and improve page speed.

3. How We Use Your Data

We use your information exclusively to:

• Process, fulfill, and dispatch your e-commerce orders nationwide.
• Send real-time shipment updates via SMS, WhatsApp notifications, and order confirmation emails.
• Detect fraud, prevent bot attacks, and protect against blocked malicious actors.
• Provide customer care support and process hassle-free 7-day replacements.

4. Sharing with Authorized Logistics Partners

To deliver your packages safely across India, we share strictly necessary delivery details (recipient name, address, phone number, and PIN code) with our trusted logistics and courier network (BlueDart, Delhivery, Expressbees, and CJ Dropshipping). We never sell, rent, or trade your personal data to third-party advertising brokers.

5. Data Retention & Your Rights

You have the right to request access to your personal data, update your delivery addresses, or request the deletion of your account and transaction logs by contacting our grievance officer at [email protected].